SHEM’s policy is based on purchasing performance and cost optimisation, and incorporates requirements linked to safety and the company’s environmental approach.

Priorities

SHEM has the same purchasing policy as its mother company Electrabel, which itself is a subsidiary of the SUEZ Group, which favours and encourages :

  • the use of new purchasing technologies,
  • Improvements to the contractual framework,
  • an optimised supplier team,
  • the development of Group purchasing by standardising and pooling needs.

Purchases are segmented as follows :

Technical purchasing

  • Boiler-work – pipe-work - valves - sluices
  • Rotating machines
  • Production and maintenance logistics
  • Civil Engineering on production facilities
  • Electricity
  • Automatic machinery

Tertiary-Service Provision Purchasing

  • Building rental / acquisition / works
  • Building maintenance
  • Travel
  • General purchasing
  • Industrial logistics
  • Vehicles
  • Mail transport
  • Communication / Advertising
  • Marketing / Consultancy / Commercial studies
  • Legal / Finance
  • Training

I.T. Telecoms purchasing

  • I.T. services
  • Telecommunications
  • I.T. hardware
  • Software

Ethics

SHEM’s ethical approach is based on compliance with the SUEZ Group’s ethics charter and the action guidelines that govern relations with its partners, especially suppliers.

Quality management

SHEM is keen to maintain high-quality relations with its suppliers and has introduced a certification procedure based on ISO 14001.

To simplify your procedures, you may access from here :

These apply to orders or contracts agreed by SHEM, which make express reference to them.
The conditions for accessing this service are set out in the contract or order.

Commitments vis-à-vis our suppliers :

  • Our suppliers are selected and evaluated according to explicit predefined criteria.
  • Confidentiality: this concerns any technical and commercial information sent in by suppliers.
  • Information: an automatic response to all companies whose offer has not been chosen.
  • Impartiality.
  • Respect for the negotiated conditions.